Calculator

Repeat Purchase Rate Calculator

Calculate repeat purchase rate as customers with two or more orders divided by total customers in a window. Window choice changes the number more than anything else.

Window

Repeat purchase rate

Window choice changes this number more than anything else. A 30-day rate and a 365-day rate are not comparable.

Questions

How do you calculate repeat purchase rate?
RPR = (customers with two or more orders in the window / total customers in the window) × 100.
Which window should I use: 30, 90, or 365 days?
The window changes the number more than any other input. Compare like with like: a 30-day RPR is not a 365-day RPR.
Does the calculator change the math when I change the window?
No. The window is a label so a shared link is honest about the period. The formula stays R / C.