Who
Michal Hlavacek founded WDNN in Brno, Czechia. He has spent 10 years in email and retention and has opened the Klaviyo accounts of more than 20 DTC brands. All of them had a good welcome flow. Then silence after the first order shipped.
What WDNN does
WDNN builds the email flows that turn a first order into a second: from the hero product to the next product, the refill and the bundle. Drop buyers get their own path, loyalty gets emails people read, and your team gets 1 retention view to check weekly. All of it inside your Klaviyo, written in your voice.
How he works
Every project starts with a written scope: deliverables, dates and price before anyone logs in. Michal works inside your accounts, next to your in-house team or agency, and needs 1 person who can approve work. He won't promise a revenue number. He guarantees the flows are live in 30 days, and when the project ends, everything is documented and yours.